Illinois state resources for personal identity theft protection

Note: These resources are specifically designed to address personal identity theft prevention and incidents of consumer identity theft. Because most state and federal identity theft and consumer protection laws are designed to protect individual consumers, businesses generally do not enjoy the same rights, protections, and potential recourse as consumers. Therefore, while helpful in addressing many issues that you may face as an individual, be aware that consumer identity theft information may not be applicable to an incident of business identity theft or fraud.

Illinois Attorney General Identity Theft Complaint Form  (for personal cases)

Illinois Attorney General Identity Theft Hotline website  (for personal cases)

Hotline phone: 1-866-999-5630 or 1-877-844-5461 (TTY)

Learn how to protect your personal credit

Business identity thieves often use the identity information (and credit) of the business owner or company officers to open new accounts, or as guarantors of fraudulent loans and lines of credit. In addition to taking actions to protect your business, it is also important to protect yourself as well. This section provides detailed explanations of important consumer credit protection tools that are available to help protect your personal credit from identity thieves.

Use the links below to learn what these tools are, how they work, and how to use them to help protect your personal credit.

Tools & Resources to Protect Your Personal Credit:

Review, Manage, and Protect Your Illinois Business Filings

If your business does not regularly review your state business filings, file your annual reports in a timely manner, or enroll in email alerts or other preventative systems that may be offered by your state, you may unknowingly attract the unwanted attention of business identity thieves.

• Review your Illinois business and corporate filings online
  Verify the accuracy of your state business, corporate, or LLC filings and confirm that your filings are up to date

• Review your Illinois LP/LLP/LLLP business filings online
  Verify the accuracy of your state LP / LLP / LLLP business filings and confirm that your filings are up to date

• Review your Illinois UCC filings online
  Verify the accuracy of your Illinois state UCC filings

Review and Protect Your Business Credit Reports

Business identity thieves can manipulate or falsify business credit records and then use these to impersonate your business, or as a part of a fraud scheme to target your business. To combat this, you should periodically review your business credit reports and the information that is being reported.

Contact the business credit reporting agencies:

Report and Correct Fraudulent Illinois Business Filings

In Illinois, if your state business records have been fraudulently changed or updated, contact the appropriate division of the Illinois Secretary of State Business Services Department to report and correct fraudulent business filings. Contact information is provided below.

Please note that you should only contact the Illinois Secretary of State Business Services Department for business identity theft incidents involving fraudulent business records.

All other types of business identity theft incidents and related fraud should be reported directly to law enforcement. Also review the Business Identity Theft Victim Action List for other important steps to take.

Illinois Credit Security Freeze

Illinois enacted its own state law establishing the availability of credit security freezes for its citizens. The three major credit bureaus  (Experian, Equifax, and TransUnion) have also voluntarily made security freezes available to all Illinois state citizens. Innovis voluntarily allows consumers in all states to freeze their Innovis credit files.

Eligibility: All consumers 

Credit Security Freeze Fees:  Per credit bureau. To be effective, you should place a freeze at each credit bureau
• No cost for confirmed identity theft victims to place a freeze (with a copy of police report), or for seniors age 65 or older
• All others must pay $10.00 to place a freeze, to temporarily lift the freeze, or to remove it entirely
• The freeze will remain in place until you remove it

To Place a Credit Security Freeze in Illinois:

• Experian security freeze website  

• Equifax security freeze website  

• TransUnion security freeze website  

• Innovis security freeze website  
 

Report Business Identity Theft to Illinois Law Enforcement

In Illinois, if your business is a victim of business identity theft, you should report the crime to your local law enforcement agency. In some cases, you may also report business identity fraud to the Illinois Office of the Attorney General Consumer Protection Division.

In the case of fraudulent business filings, the Illinois Secretary of State Business Services Department may also report or escalate to law enforcement as appropriate.

Also review the Business Identity Theft Victim Action List for other important steps to take.

State of Illinois Office of the Attorney General 

Illinois Attorney General website

File a complaint with the Illinois Attorney General

Illinois AG Consumer Protection Division phone numbers:

Chicago:         800-386-5438   or   TTY: 800-964-3013

Springfield:    800-243-0618   or   TTY: 877-844-5461

Carbondale:  800-243-0607   or   TTY: 877-675-9339

Spanish Language Hotline: 1-866-310-8398